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Business intelligence for professional services firms

Consultancies, agencies, law firms, and accountancies — gain clear visibility into which clients, projects, and team members truly drive your profitability.

Common challenges we help address

Familiar situations for many professional services businesses.

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Utilisation lacks visibility

Your team is busy, but it's difficult to determine whether that effort is directed toward profitable work or absorbed by non-billable activities.

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Scope changes erode margins

Projects begin with healthy margins but gradually lose profitability as scope evolves. By the time it's visible, the impact is already significant.

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Client concentration risk

A small number of clients may account for a disproportionate share of revenue — creating vulnerability if any relationship changes.

Vital signs for professional services

Automatically computed from your connected tools. No manual data entry required.

Revenue per employee

Track team productivity and identify performance patterns across individuals and teams.

Utilisation rate

See what percentage of available hours are billable — by person, team, or firm-wide.

Client retention rate

Identify at-risk client relationships early based on engagement and billing patterns.

Project profit margins

Real-time margin tracking per project — not just at invoice time.

Revenue concentration

Receive alerts when revenue becomes overly dependent on too few clients.

Cash flow forecast

Predict cash position based on outstanding invoices and historical payment patterns.

💼Example scenario

A consulting firm discovers that three of its twelve service lines are operating below target margins — enabling a focused review of pricing, scope management, and resource allocation.

Margin visibility across service lines

How businesses like yours benefit

Illustrative examples of how Meridian Pulse helps professional services businesses make better decisions.

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Example scenario

A consulting firm identifies that its largest client is actually its least profitable after accounting for scope changes and delayed payments.

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Example scenario

A marketing agency uses utilisation tracking to discover that senior staff are spending 40% of their time on non-billable administration.

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Example scenario

A law firm detects a cash flow gap three weeks early by monitoring accounts receivable aging patterns.

Integrations for professional services

Securely connect the tools you already use with a single click.

Xero
QuickBooks
HubSpot
Salesforce
Pipedrive

See the pulse of your professional services business

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